Monday, May 04, 2009

Chihuly

I started to name this post...Sue's brain. I decided it was too organized for my brain status. Mine's a little more scattered at the moment. I took this picture at the Chihuly Museum last year. I used my palm sized Canon PowerShot SD1000 looking up at the Chiuly glass displays. I just pointed, zoomed a little and shot. This little camera works wonders. I like it better than my mega cost Canon Rebel. The Rebel is just too cumbersome plus it doesn't shoot video. Anyway, back to my brain. I'm way past overload. We bought the moho over to the house this morning in preparation to load and be on our merry way on Wednesday. Of course, it's akagillon degrees outside. Interesting side note. We bought a Western Horizons membership which came with Resorts of Distinction (ROD) and AOR (don't remember what that stands for). By having the Western Horizon Resorts membership, et al means that basically we've paid for our stays at campgrounds up front. More complicated than that but not necessary to tell my story. Last Friday, I booked (through ROD) 1 night at a park in Bullhead City, AZ and 1 night in Moses Lake, WA. I got a call today from ROD saying they received calls from both parks (which are actually Sunrise Resort parks) and since we were given a membership by the dealer who sold us our motorhome 5 years ago (called a freebe) and cancelled after the first year (still working and weren't spending oodles of time on the road) we didn't renew the membership, we couldn't stay at these parks!!!! I was flabbergasted. I made a few phone calls (including one to "memberhsip services" for Sunrise Resorts) explained how we had the Sunrise membership in the first place, were working fulltime at the time and it's now 5 years later. Didn't make a hill of beans difference to them. The "owners" say if you had a membership and then cancel your SOL. You can't stay at their park(s) for any reason...even if they are empty and are willing to pay full price! My comment back was "They really hold a grudge!" Definitely don't care about PR and/or customer service. I was told I could contact "management" which I did. Her name is Joan or Judy or something with a J. Didn't matter. I guess they have all the business they want.
I guess one of the reasons we didn't stay with Sunrise Resorts way back when, if I can remember correctly, was simply the fact they didn't have a lot of parks where we wanted to go anyway. Bullhead City was simply a overnight and Moses Lake had dump facilities. Too bad, their lost of any revenue from us. OK. Got it off my chest and out of my brain.
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